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Royal Health Inc

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Royal FAQs


  • Will Royal Forms™ look exactly like our current form?
  • Where does my data go when Royal Forms™ is submitted?
  • Can Royal Forms™ automatically submit into our systems?
  • Can we house the data on our own local server?
  • Can we brand the landing page after Form submission?
  • Can I see a sample Royal Forms™?
  • How much do Royal Forms™ cost?
  • How do referring physicians access the data?
  • How is my data protected?
  • What does it mean to be HIPAA compliant?
  • What are the potential consequences of not complying with HIPAA?
  • Can Royal passwords match our system's passwords?
  • Will Royal conduct the Form modifications that we want?
  • What happens to my form(s) after our contract expires?

Will Royal Forms™ look exactly like our current form?

Yes, we work with your original form and turn it into an interactive form with electronic submission capabilities.

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Where does my data go when Royal Forms™ is submitted?

Your data is sent to our secure Royal servers, which is equipped with full security, compliance, redundancy and disaster recovery. It is safer and less expensive than housing the data locally, at your place of business.

Next, a copy of the Royal Forms™ is transmitted via encrypted email to an email address of your own determination.

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Can Royal Forms™ automatically submit into our systems?

Yes, options are available that allow the submitted Form data to be sent to your electronic health system automatically. This type of integration will create several efficiencies for your business. Learn more

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Can we house the data on our own local server?

Yes, an option to house form information on your server is always available, though this option requires more setup and falls outside the standard Royal Online Form pricing.

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Can we brand the landing page after Form submission?

Yes! After a Form is submitted the user is directed to a web page. This web page can have your logo, exam prep instructions, directions to your facilities and printing capabilities.

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Can I see a sample Royal Forms™?

Yes, it's our pleasure - Sample Royal Online Form

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How much do Royal Forms™ cost?

$100 a form per month plus a one-time setup fee of $1,250 per form. Volume discounts are available.

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How do referring physicians access the data?

There is an encrypted email trail for every submission. Also, all of the data is available by accessing the Royal portal. At the physician's discretion, Royal Forms™ data may automatically feed to an EMR system.

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How is my data protected?

Your data is housed in a HIPAA compliant environment where access is limited to only Royal products. When Royal sends or receives your data, it travels over 256-bit SSL connections and all patient health information carries a 2nd level of encryption to prevent intrusion. Encryption is achieved using AES 256-bit government level security.

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What does it mean to be HIPAA compliant?

Royal has provided tips for HIPAA compliance, please visit HIPAA Tips. To view the government rules and regulations regarding HIPAA compliance, please visit HIPAA Compliance.

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What are the potential consequences of not complying with HIPAA?

To lean about the penalties of violating HIPAA regulation, please visit HIPAA Violations.

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Can Royal passwords match our system's passwords?

Yes, we allow you to automatically feed all usernames and passwords into our systems so that your end-users do not need to remember a new password. You can update passwords at any time you wish. We recommended that passwords are updated every 90 to 120 days.

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Will Royal conduct the Form modifications that we want?

Yes. If you need to modify a form, feel free to ask us anytime. We will complete any small change to a form, free of charge.

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What happens to my form(s) after our contract expires?

The form originals are your proprietary property and remain that way before, during and after working with Royal.

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Company

"A leader in Patient and Provider Engagement"
Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry. Together with its software firm, Royal Health, Inc., its payments firm, RoyalPay, Inc. and its services firm, Royal Concierge, Inc., Royal delivers a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of a patient exam life cycle. Royal's leadership team is comprised of technology, business and clinical operations backgrounds with deep industry expertise in Healthcare, Data Security, Financial Services and Information Technology.

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